Telephone 0845 838 2698
About Tigerapex.com
Above all please remember that if we have not described a car to your
satisfaction when you collect the vehicle then we will refund all your money and
deposit and agree not to go ahead. Your satisfaction is the most important part.
We know privacy is important to you and so we promise to respect your personal
information. We will only request necessary information from you at the time of
your application and we will try to ensure that your details are accurate and
kept up to date. Information is collected lawfully and in accordance with the
Data Protection Act 1998. Any personal data that is saved is held safely on our
mainframe computer, with security systems preventing unauthorised access and we
always ensure it is treated confidentially. We will never pass any of your
details to an unknown third party, or allow any direct mailing. We do not
collate lists and sell these to other companies. All records held are routinely
destroyed after 30 days unless we have to keep records for VAT, TAX and other
regulations. We never send unsolicited email, and if you believe you have
anything originating from Tigerapex.com that should not have been sent or you
requested then please call us. Our privacy
statement is located here.
The directors and staff at Tigerapex.com support the Kiva initiative, Kiva's mission is to connect people through lending for the sake of alleviating poverty. Kiva is the world's first person-to-person micro-lending website, empowering individuals to lend directly to unique entrepreneurs in the developing world. The people you see on Kiva's site are real individuals in need of funding - not marketing material. Tigerapex.com prides itself on helping support Kiva and the work they do. Please take a moment to look at their work and website. Further details on www.tigerapex.net and details of who we have directly helped with Kiva can be found at www.kiva.org/lender/tigerapex
Tigerapex.com has been certified safe by ICRA (Family Online Safety Institute) for all ages of people to use. It may be checked at www.icra.org/label/tester/ Tigerapex.com has been checked and complies with the w3.org standard for web site css. We are committed to working towards developing our website in conformance to the W3C Web Content Accessibility Guidelines and Government recommendations.
Our green policy. Our web hosting is provided by a carbon neutral source, so you can rest safely knowing that during your browsing time on Tigerapex.com is certainly helping in a small way to reduce overall emissions. We also believe in the little things as well, all locations owned by Tigerapex.com use low energy light bulbs that are switched off when not needed. All computers and printers are turned off at the socket, not just at the machine. A local Post Office is used to tax any vehicles and all staff walk to there. Staff are encouraged to walk at lunch time and leave the car at the office (we buy the sandwiches if they do!) Travel costs are expensive and we are striving to bring these down. We ask all staff to car share where possible and the company fleet cars are all diesel and below 2 litres in size, modern and have lower emissions than older examples. Any systems that are required to be on 24 hours (security, CCTV, servers etc) are set to power down to standby after the shortest time possible. All products that have been expended, for example batteries, old mobile phones, computers and parts, service items from vehicles etc are all recycled in council approved schemes. We keep paperwork to an absolute minimum, not only does this keep our offices much tidier but we know it also helps in a small way. We try and endeavour to communicate electronically to reduce postage road miles and paper used. We aim to bring in further measures to further reduce our overall impact on the enviroment.
FAQS - frequently asked questions
Q - I want to change my car, take advantage of your 7 day peace of mind exchange policy.
A - No problem, simply follow the guide located here, we aim to complete this within 1 working day
Q - I have a complaint or issue
A - Tigerapex Limited prides itself on providing excellent customer care. However, we accept that there are times when we get it wrong and that you need to bring these instances to our attention in writing so that we can resolve your complaint. Full details of our process and all the forms you will need are located here
Q - What are the best scams or cons you have heard of?
A - We simply work to an old saying "If it is too good to be true then it probably is" but that alone will not stop people trying to relieve you of your hard earned cash
Q - What is the official advice from HPi / Trading Standards on buying a vehicle?
A - They have produced a check list and buyers guide available for download here (PDF format) - Check out our score, we get top marks!
Q - Do you take credit or debit cards
A - Yes, nearly all forms of payment are accepted, further details here
Q - Will you accept an early offer, buy it now or cash offer? (What is the reserve price? - ebay advertised cars)
A - Please get in touch, we are always ready to listen to sensible offers and we normally display the reserve on the sale, that said you are not going to buy a £7500 vehicle for £4000. Contact details here
Q - Is finance available?
A - Yes it is and we can arrange finance even if you have CCJ's, bad debt or a poor credit history. We do not force people to take finance, as we are well aware this market is extremely competitive. Rates are dependent on your circumstances, if you have a poor history we can normally arrange a facility for you. If you have a good or excellent history we are normally very competitive and will try to beat any like for like quote. Typical APR plus full terms are on the finance page located here
Q - Who do I contact for further information?
A - Please call us on 0845 838 2698 or simply click here - Finance quick quote Text Tiger to 61211.
Q - Do you provide insurance cover as well?
A - No
Q - Do you take part exchanges?
A - Yes, a part-exchange service is available for your convenience. Please be aware that we will offer a strict trade value. To apply for a valuation click here.
Q - Why have you offered less in part exchange than another dealer?
A - Main franchised dealers will tell you that they offer a higher value for you car, this is not exactly correct. They will offer more simply because their vehicle already costs more. Let us explain, if we advertise a car at £8000 and offer £2000 for your car the cost to change is £6000. Now a franchised dealer would advertise the vehicle at £10000, and allow you £4000 which sounds like a very good deal BUT the cost to change is still £6000. We offer the same vehicles you would buy from them at a reduced price, but we do have to be strict and offer trade values for any part exchange. We work on low margins and we have low overheads hence you get the vehicle cheaper. Franchised dealers have to pay for salesmen, admin staff, premises, accountants etc and they do not come cheap. Who do you think is paying for them?
Q - I have seen a vehicle like mine advertised for £XXXX?
A - Maybe you have, but have they sold it? We buy over 50 vehicles a month and know within £25 an exact trade value for your vehicle. Plus is the vehicle EXACTLY the same as yours, more than likely not.
Q - Can I get a warranty on the used car that I buy?
A - Yes 6 months is included free of charge with any vehicle we sell (except export and business sales) This can be extended at a cost, further details here
Q - Can I view the Used Vehicles?
A - Yes of course! Vehicles can be viewed and test driven at the relevant Birmingham site. Please call 0845 838 2698 or simply click on contact us to arrange a convenient appointment, available day or evening 7 days a week. We can even bring the car to you in the West Midlands area. There may be a charge for this service (Which is fully refundable with any purchase)
Q - Do you open at the weekend?
A - Yes, and the evenings! You can arrange an appointment to see the vehicle at anytime, during the day, evenings and weekends at a time to suit you. We are open 7 days a week from 9am till 9pm
Q - Are the vehicles checked for accident damage, adverse history, outstanding finance or police registered (stolen)
A - Always, we check every car and do not sell cars that show any of the points mentioned. All cars come with original documentation, MOT (if applicable) and service history or service print out (if applicable)
Q - Why buy from Tigerapex.com?
A - Cost, a friendly service and we are here to help. We are VAT registered, tax registered and registered as a company with the UK authorities and trade bodies. All prices for cars include VAT. We hold DVLA registrations, trade plates and insurance, consumer credit licenses and registered as motor traders. Plus you have a 100% guarantee - if you are not happy when the car is delivered or you collect all money will be refunded. (Deposit and any balance paid)
Q - I want to buy your vehicle what next?
A - Please drop us a line (email or phone) and we can arrange delivery or collection. We will ensure all paperwork is in order, and a suitable time is arranged. This can be at your work or home during the day, evening or weekend. When we arrive or you collect the vehicle we will give you a tour of the major controls. Please ensure you arrange insurance cover from the day and hour of collection or delivery
Q - How do I pay for the vehicle?
A - A PayPal, direct bank transfer, Nochex, credit or debit card payment of £100 deposit should be made as soon as possible, and within 3 days at the latest. This can be paid securely and directly on the payment page. The cleared balance should be paid by direct bank transfer, cash, or building society / bankers draft on the day of delivery / collection which must be within 7 days. (Drafts and building society cheques must be presented during banking hours.) We can arrange to retain the vehicle for a short period of time after full payment
Q - Do you offer an independent inspection service?
A - If you are not confident inspecting a vehicle then we suggest you get an independent inspection. This can be arranged with both the RAC and AA. We cannot get involved as it would not be independent
The directors and staff at Tigerapex.com support the Kiva initiative, Kiva's mission is to connect people through lending for the sake of alleviating poverty. Kiva is the world's first person-to-person micro-lending website, empowering individuals to lend directly to unique entrepreneurs in the developing world. The people you see on Kiva's site are real individuals in need of funding - not marketing material. Tigerapex.com prides itself on helping support Kiva and the work they do. Please take a moment to look at their work and website. Further details on www.tigerapex.net and details of who we have directly helped with Kiva can be found at www.kiva.org/lender/tigerapex
Tigerapex.com has been certified safe by ICRA (Family Online Safety Institute) for all ages of people to use. It may be checked at www.icra.org/label/tester/ Tigerapex.com has been checked and complies with the w3.org standard for web site css. We are committed to working towards developing our website in conformance to the W3C Web Content Accessibility Guidelines and Government recommendations.
Our green policy. Our web hosting is provided by a carbon neutral source, so you can rest safely knowing that during your browsing time on Tigerapex.com is certainly helping in a small way to reduce overall emissions. We also believe in the little things as well, all locations owned by Tigerapex.com use low energy light bulbs that are switched off when not needed. All computers and printers are turned off at the socket, not just at the machine. A local Post Office is used to tax any vehicles and all staff walk to there. Staff are encouraged to walk at lunch time and leave the car at the office (we buy the sandwiches if they do!) Travel costs are expensive and we are striving to bring these down. We ask all staff to car share where possible and the company fleet cars are all diesel and below 2 litres in size, modern and have lower emissions than older examples. Any systems that are required to be on 24 hours (security, CCTV, servers etc) are set to power down to standby after the shortest time possible. All products that have been expended, for example batteries, old mobile phones, computers and parts, service items from vehicles etc are all recycled in council approved schemes. We keep paperwork to an absolute minimum, not only does this keep our offices much tidier but we know it also helps in a small way. We try and endeavour to communicate electronically to reduce postage road miles and paper used. We aim to bring in further measures to further reduce our overall impact on the enviroment.
FAQS - frequently asked questions
Q - I want to change my car, take advantage of your 7 day peace of mind exchange policy.
A - No problem, simply follow the guide located here, we aim to complete this within 1 working day
Q - I have a complaint or issue
A - Tigerapex Limited prides itself on providing excellent customer care. However, we accept that there are times when we get it wrong and that you need to bring these instances to our attention in writing so that we can resolve your complaint. Full details of our process and all the forms you will need are located here
Q - What are the best scams or cons you have heard of?
A - We simply work to an old saying "If it is too good to be true then it probably is" but that alone will not stop people trying to relieve you of your hard earned cash
Q - What is the official advice from HPi / Trading Standards on buying a vehicle?
A - They have produced a check list and buyers guide available for download here (PDF format) - Check out our score, we get top marks!
Q - Do you take credit or debit cards
A - Yes, nearly all forms of payment are accepted, further details here
Q - Will you accept an early offer, buy it now or cash offer? (What is the reserve price? - ebay advertised cars)
A - Please get in touch, we are always ready to listen to sensible offers and we normally display the reserve on the sale, that said you are not going to buy a £7500 vehicle for £4000. Contact details here
Q - Is finance available?
A - Yes it is and we can arrange finance even if you have CCJ's, bad debt or a poor credit history. We do not force people to take finance, as we are well aware this market is extremely competitive. Rates are dependent on your circumstances, if you have a poor history we can normally arrange a facility for you. If you have a good or excellent history we are normally very competitive and will try to beat any like for like quote. Typical APR plus full terms are on the finance page located here
Q - Who do I contact for further information?
A - Please call us on 0845 838 2698 or simply click here - Finance quick quote Text Tiger to 61211.
Q - Do you provide insurance cover as well?
A - No
Q - Do you take part exchanges?
A - Yes, a part-exchange service is available for your convenience. Please be aware that we will offer a strict trade value. To apply for a valuation click here.
Q - Why have you offered less in part exchange than another dealer?
A - Main franchised dealers will tell you that they offer a higher value for you car, this is not exactly correct. They will offer more simply because their vehicle already costs more. Let us explain, if we advertise a car at £8000 and offer £2000 for your car the cost to change is £6000. Now a franchised dealer would advertise the vehicle at £10000, and allow you £4000 which sounds like a very good deal BUT the cost to change is still £6000. We offer the same vehicles you would buy from them at a reduced price, but we do have to be strict and offer trade values for any part exchange. We work on low margins and we have low overheads hence you get the vehicle cheaper. Franchised dealers have to pay for salesmen, admin staff, premises, accountants etc and they do not come cheap. Who do you think is paying for them?
Q - I have seen a vehicle like mine advertised for £XXXX?
A - Maybe you have, but have they sold it? We buy over 50 vehicles a month and know within £25 an exact trade value for your vehicle. Plus is the vehicle EXACTLY the same as yours, more than likely not.
Q - Can I get a warranty on the used car that I buy?
A - Yes 6 months is included free of charge with any vehicle we sell (except export and business sales) This can be extended at a cost, further details here
Q - Can I view the Used Vehicles?
A - Yes of course! Vehicles can be viewed and test driven at the relevant Birmingham site. Please call 0845 838 2698 or simply click on contact us to arrange a convenient appointment, available day or evening 7 days a week. We can even bring the car to you in the West Midlands area. There may be a charge for this service (Which is fully refundable with any purchase)
Q - Do you open at the weekend?
A - Yes, and the evenings! You can arrange an appointment to see the vehicle at anytime, during the day, evenings and weekends at a time to suit you. We are open 7 days a week from 9am till 9pm
Q - Are the vehicles checked for accident damage, adverse history, outstanding finance or police registered (stolen)
A - Always, we check every car and do not sell cars that show any of the points mentioned. All cars come with original documentation, MOT (if applicable) and service history or service print out (if applicable)
Q - Why buy from Tigerapex.com?
A - Cost, a friendly service and we are here to help. We are VAT registered, tax registered and registered as a company with the UK authorities and trade bodies. All prices for cars include VAT. We hold DVLA registrations, trade plates and insurance, consumer credit licenses and registered as motor traders. Plus you have a 100% guarantee - if you are not happy when the car is delivered or you collect all money will be refunded. (Deposit and any balance paid)
Q - I want to buy your vehicle what next?
A - Please drop us a line (email or phone) and we can arrange delivery or collection. We will ensure all paperwork is in order, and a suitable time is arranged. This can be at your work or home during the day, evening or weekend. When we arrive or you collect the vehicle we will give you a tour of the major controls. Please ensure you arrange insurance cover from the day and hour of collection or delivery
Q - How do I pay for the vehicle?
A - A PayPal, direct bank transfer, Nochex, credit or debit card payment of £100 deposit should be made as soon as possible, and within 3 days at the latest. This can be paid securely and directly on the payment page. The cleared balance should be paid by direct bank transfer, cash, or building society / bankers draft on the day of delivery / collection which must be within 7 days. (Drafts and building society cheques must be presented during banking hours.) We can arrange to retain the vehicle for a short period of time after full payment
Q - Do you offer an independent inspection service?
A - If you are not confident inspecting a vehicle then we suggest you get an independent inspection. This can be arranged with both the RAC and AA. We cannot get involved as it would not be independent
Legal notices
Telephone 0845 838 2698 email help@tigerapex.com
This webpage, it contents, pictures, wording, and layout plus that of Tigerapex are copyright Tigerapex limited. Any duplication or copying of any part or whole will result in legal action. Tigerapex limited is a UK registered company. All intellectual property remains the sole property of Tigerapex Limited. Company registration number 5347756. Tigerapex is a wholly owned part of Tigerapex Limited and trading name. E&OE. caveat emptor. Full terms available in writing on request. Information you supply in your application will be disclosed to lenders for the purpose of considering your credit application. Lenders may use this information to carry out searches with credit reference agencies. A record of those searches will be kept and may be used by other lenders in assessing applications from you and members of your household for credit in the future. Lenders will cross-check this information with other lenders to prevent fraud and may use this information for statistical and/or marketing purposes. All financing subject to status. Insurance products are optional and do not affect your ability to gain credit or your credit limit. All finance and insurance is sold by Lackenby Finance who Tigerapex Limited outsource all financial service provision to. All rights reserved Tigerapex Limited - Unit A2 Guy Motors Industrial Park, Park Lane, Wolverhampton, WV10 9QF. Typical APR 22.9% ***=At least 9 months. **=If available. *= in the event of a warranty claim, claim limit ranges from £500 - £5000 dependant on mileage and age of vehicle at inception date, further terms apply. Business and export sales are excluded from warranty offers.